Your Community Housing Officers (CHOs) are always out and about, ready to support you with housing queries, community issues, and anything else that helps make Castle Vale a great place to live.

Our CHOs are there to provide hands on support, whether it’s helping you settle into your new home, looking into tenancy concerns, or working with local partners to improve services. They are here to listen and connect you with the right resources to make your life easier.

A visible presence: You’ll often see our CHOs around your community, at drop-in sessions, events, or simply walking the patch.

Personal support: From tenancy advice to neighbour concerns, they work with you to find practical solutions and make sure you feel heard.

Community engagement: They work with local groups, services, and partners to create new opportunities for our customers.

Your go-to contact: If you have questions about your home or need support, your CHO is your first point of contact

Listening to you: Every interaction is an opportunity to hear your feedback and shape services to better meet your needs.

Dominie McQueen

Rebecca Munday

Fran Cruise

Juliet Umukoro

Information in here about booking a visit