Anti-Social Behaviour

Anti-Social behaviour (ASB) can make life stressful and affect your wellbeing. If something is causing you concern, we’re here to help you find a solution.

What Is Anti-Social Behaviour?

ASB is behaviour that causes harm, distress, or nuisance to others. It can range from low-level issues to serious harassment. Common examples include:

• Drug/Substance abuse
• Noise nuisance
• Pet & animal nuisance
• Physical violence
• Prostitution
• Vandalism
• Verbal abuse/Harassment/Intimidation
• Threatening behaviour
• Criminal behaviour
• Hate Crimes/Incidents
• Domestic Abuse

What’s not usually ASB?

Most everyday noise and minor disagreements aren’t classed as ASB. We’ll only look into something under our ASB process if it’s continuous, severe, or a breach of tenancy. Some everyday activities aren’t considered ASB, such as:

• One-off parties or barbecues
• Children playing
• Occasional dog barking
• Household noise (washing machines, vacuuming)
• Everyday living noise such as children playing, babies crying, or people moving around their home
• Behaviour that isn’t against the tenancy agreement, like someone being impolite or looking at you in a way you don’t like
• Minor fallouts between neighbours, including bickering, gossiping or people simply not getting along
• Inconsiderate but not unlawful behaviour, for example parking in a way that’s unhelpful but not breaking any rules
• Differences in lifestyle or personal choices, such as parenting styles, who people spend time with, what they wear, or what they do inside their own home, unless it breaks the tenancy agreement

What Should You Do?

Tip: Keep a record of what’s happening (dates, times, details). If you’ve spoken to the police, let us know too.

How We’ll Help

When you report ASB to us, here’s what you can expect:

Our approach includes:

Our Promise

• We’ll treat every report seriously and fairly.
• We’ll keep your details confidential.
• We’ll prioritise your safety.
• We’ll work with you until the case is resolved.

ASB Case Review

The ASB case review is a formal process where organisations identify if any further action can be taken to address the anti-social behaviour.

The ASB case review was previously known as a Community Trigger. An ASB case review does not guarantee the anti-social behaviour will be resolved, but it does ensure that all appropriate actions are being taken to address it. An ASB case review has to meet a set criterion to qualify for a review.

In Birmingham, a case needs to meet one of the following thresholds:

• a minimum of three separate anti-social behaviour incidents reported during the previous six months to either Birmingham City Council, a social housing provider or West Midlands Police.
• in addition, at least one report needs to be made during the last month.

 

If the same incident has been reported to two separate agencies, this will qualify as one incident

• at least one hate crime incident reported during the previous six months to either Birmingham City Council, a social housing provider or West Midlands Police.

Other Support

You can also get advice from:

FAQs