What is Early Help?

Early Help means acting early to support a child, young person or their family as soon as a problem starts to appear. It can be needed at any point from pregnancy through to adulthood, and it applies to any challenge or need that can’t be managed or met on their own. This includes all children and young people with any type of need.

Our Early Help services gives children, young people and families timely support when challenges first arise, helping to stop problems from escalating. Our team works across Castle Vale, Erdington, and Sutton Coldfield. We focus on building resilience, offering practical and tailored support to suit each family’s needs.

We work closely with families, professionals and local communities to connect you to the right support. We’re here to help you manage life’s challenges and build on your strengths.

What can Early Help offer?

We can support you with:

Money advice

Money advice

simple guidance to help you manage financial challenges

SEND support

SEND support

help for children and young people with special education needs or disabilities (up to the age of 25)

Parenting support

Parenting support

practical tips to help build positive family dynamics

Under 5s support

Under 5s support

advice on giving young children the best start

Bereavement

Bereavement

emotional and practical support during difficult times

Mental heath

Mental heath

spotting concerns early and linking you with the right services

Physical health

Physical health

advice and signposting to helpful, local services

Who is Early Help for?

Early Help is for anyone facing challenges that feel difficult to manage alone.

Whether you’re:

  • A parent needing advice,
  • A family dealing with money worries, or
  • A young person (aged 0-19, or up to 25 with additional needs) struggling with emotional wellbeing…

We’re here to support you.

Our Partners and Resources

We work with Birmingham Children’s Trust, Family Hubs, Primary and Secondary Schools, Nurseries, Youth Services, Mental Health Services, Health Partners and many others.

If you’re a family looking for support, or a professional supporting a family, please complete a Family Connect Form or get in touch with us. Both self-referrals and professional referrals are welcome.

Contact Us

Call us at: 0121 748 8199
Email us at: earlyhelpnorth@pioneergroup.org.uk
Opening times for Early Help enquires: Monday to Friday, 9am-5pm

If a child is in immediate danger, call 999.

For urgent safeguarding concerns, contact Birmingham Children’s Advice and Support Service (CASS) on: 0121 303 1888.

Our Partners Include