Your Officers and Connectors
Your Officers are always out and about, ready to support you with housing queries, community issues, and anything else that helps make Castle Vale a great place to live.
What our Community Housing Officers do
Our CHOs are there to provide hands on support, whether it’s helping you settle into your new home, looking into tenancy concerns, or working with local partners to improve services. They are here to listen and connect you with the right resources to make your life easier.
A visible presence:
You’ll often see our CHOs around your community, at drop-in sessions, events, or simply walking the patch.
Personal support:
From tenancy advice to neighbour concerns, they work with you to find practical solutions and make sure you feel heard.
Community engagement:
They work with local groups, services, and partners to create new opportunities for our customers.
Your go-to contact:
If you have questions about your home or need support, your CHO is your first point of contact.
Listening to you:
Every interaction is an opportunity to hear your feedback and shape services to better meet your needs.
Abbey Road
Baginton Road
Bicester Square
Biggin Close
Brabazon Grove
Canterbury Close
Cobham Close
Copeley Hill
Doidge Road
Dyce Close
Filton Croft
Hawkinge Drive
Hedley Croft
Hermitage Road
Heyford Way
Innsworth Drive
Johnson Drive
Lambourn Road
Lanark Croft
Lyneham Way
Manby Road
Martlesham Square
Melksham Square
Montrose Drive
Park Lane
Renfrew Square
Reservoir Road
Rosary Road
Ruislip Close
St Thomas Road
Sumburgh Croft
Upavon Close
Wattisham Square
Yatesbury Avenue
Donibristle Croft
Abingdon Way
Auckland Drive
Bond Drive
Bovingdon Road
Chigwell Close
Corporal Close
Cosford Crescent
Cranwell Way
Halfpennyfield Walk
Kemble Drive
Locking Croft
Mere Avenue
Merlin Close
Neville Walk
Northolt Drive
Oakington Drive
Padgate Close
Pixhall Walk
Rawlins Croft
Regiment Way
Rhoose Croft
Roughcoppice Walk
Roundmoor Walk
Ryegrass Walk
Shawberry Avenue
Sheridan Walk
Shetland Walk
Squiresgate Walk
St Athan Croft
Waldon Walk
Watton Green
Worthydown Walk
Avery Croft
Avery Croft
Bader Walk
Beale Close
Blenheim Way
Brooks Croft
Cadbury Drive
Chester Road
Clayton Walk
Coltishall Close
Concorde Drive
De Havilland Drive
Dixon Close
Fir Tree Farm Drive
Hawker Drive
Howes Croft
Hurricane Way
Jackson Walk
Kenrick Croft
Lancaster Drive
Longcroft Close
Manor Farm Drive
Sopwith Croft
Station Road
Tangmere Drive
Viscount Close
Viscount Drive
Wellington Way
Westland Walk
Avro Way
Barra Croft
Brookpiece Walk
Church Street
Croy Drive
Davenport Drive
Doncaster Way
Drem Croft
Farnborough Road
Gatwick Road
Geeson Close
High Street
Javelin Avenue
Luce Close
Lydd Croft
Lysander Way
Morar Close
Newcastle Croft
Orchard Meadow Walk
Pioneer Way
Prestwick Road
Riddfield Road
School Close
Slade Road
Squadron Close
St Mawgan Close
Stornoway Road
The Hennalls
Trident Boulevard
Turnhouse Road
Valencia Croft
Webster Court, Slade Road
Chivenor House
Phoenix Court
Topcliffe House
Whittle Croft
Income Officers
Our Income Officers offer advice and support when it comes to paying your rent. They can give you information on the different ways to pay rent and offer support if you’re facing financial difficulties.
Avery Croft
Avery Croft
Bader Walk
Beale Close
Blenheim Way
Brooks Croft
Cadbury Drive
Chester Road
Clayton Walk
Coltishall Close
Concorde Drive
De Havilland Drive
Dixon Close
Hawker Drive
Howes Croft
Hurricane Way
Kenrick Croft
Lancaster Drive
Longcroft Close
Sopwith Croft
Tangmere Drive
Viscount Close
Viscount Drive
Wellington Way
Westland Walk
Barra Croft
Gatwick Road
Turnhouse Road
Doidge Road
Neville Walk
Regiment Way
Manor Farm Drive
Avro Way
Brookpiece Walk
Church Street
Davenport Drive
Doncaster Way
Drem Croft
Farnborough Road
High Street
Javelin Avenue
Luce Close
Lydd Croft
Lysander Way
Morar Close
Newcastle Croft
Orchard Meadow Walk
Pioneer Way
Riddfield Road
School Close
Slade Road
Squadron Close
The Hennalls
Trident Boulevard
Valencia Croft
Webster Court, Slade Road
Chivenor House
Phoenix Court
Topcliffe House
Whittle Croft
Abbey Road
Baginton Road
Bicester Square
Biggin Close
Brabazon Grove
Canterbury Close
Cobham Close
Copeley Hill
Dyce Close
Filton Croft
Hawkinge Drive
Hedley Croft
Hermitage Road
Heyford Way
Innsworth Drive
Johnson Drive
Lambourn Road
Lanark Croft
Lyneham Way
Manby Road
Martlesham Square
Melksham Square
Montrose Drive
Park Lane
Renfrew Square
Reservoir Road
Rosary Road
Ruislip Close
St Thomas Road
Sumburgh Croft
Upavon Close
Wattisham Square
Yatesbury Avenue
Donibristle Croft
Corporal Close
Abingdon Way
Auckland Drive
Bond Drive
Bovingdon Road
Chigwell Close
Cosford Crescent
Cranwell Way
Halfpennyfield Walk
Kemble Drive
Locking Croft
Mere Avenue
Merlin Close
Northolt Drive
Oakington Drive
Padgate Close
Pixhall Walk
Rawlins Croft
Rhoose Croft
Roughcoppice Walk
Roundmoor Walk
Ryegrass Walk
Shawberry Avenue
Sheridan Walk
Shetland Walk
Squiresgate Walk
St Athan Croft
Waldon Walk
Watton Green
Worthydown Walk
Fir Tree Farm Drive
Jackson Walk
Station Road
Croy Drive
Geeson Close
Prestwick Road
St Mawgan Close
Stornoway Road
Community Connectors
Our Community Connectors are here to make sure you feel like you can take part in events in your neighbourhood without barriers.
They work with residents to make sure we are welcoming and accessible. They make sure you get the right information, in a way that works for you. This includes Listening Hubs, where they pop up at various locations across Castle Vale to let you know about different events, our updates, and offer a space to speak to us about our services.
Supporting Groups and Events
They can help you start up a new group or host an event for your community! If you want to run an activity, share your hobbies and interests with others, or have a special day you want to celebrate, get in touch with our team to help you promote and find other people who want to do the same.
Keeping You Connected
You’ll see them at various events around Castle Vale, promoting support services at The Sanctuary, as well services offered by our partners.
