Our Scrutiny Panel is made up of customers who look at how a specific service is planned and delivered.

What the Panel Does

  • Reviews what’s working well and challenges weak performance
  • Recommends practical improvements
  • Checks that services reflect customer priorities and offer value for money

All findings and recommendations are then presented to the Customer Influence Committee (CIC) on a regular basis.

The Scrutiny Panel meets approximately 6 times a year, in person. We ask for members to commit to 2 hours per meeting (normally early afternoon), including reading documents and communicating with the group.

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