We’ve temporarily paused the re-registration process for customers who were on our housing waiting list
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Bulky Waste Collections
We’re dedicated to keeping Castle Vale a clean and safe place to live.
As part of this, we offer all our tenants a FREE bulky waste collection service, available twice a week on Tuesdays and Fridays. To use this service, simply check out the FAQ section below for more information
Frequently Asked Questions
Any Pioneer Group customer you can book our Bulky Waste Collection Service. This service is not available for commercial properties, such as shops. For Castle Vale residents who are not our tenants, you can book a Bulky Waste Collection Service through
Birmingham City Council
Bulky waste collection is available only for leaseholders living in communal blocks, and does not include houses, mews properties, or maisonettes.
Our team removes household and garden furniture. These items can include:
- Wardrobes
- Electrical Items
- Carpet
- Laminate Flooring
- Beds, Mattresses & Sofas
There are a number of items we cannot remove. Some of these items can be disposed of correctly by using the Council Household Recycling Centres – you can book your visit to any for free.
Items we cannot remove include:
- Green, Building, Commercial waste
- Domestic Waste
- Car Parts / Tyres / Gas Canisters
- White Goods
- Pianos
We’ll collect a maximum of 3 large items or 5 small items per visit.
Large items are classed as:
- Settees
- Arm Chairs
- Dining Tables
- Beds
- Wardrobes
Small items are classed as:
- Microwaves
- Toasters
- Kettles
- Dining Chairs
- TVs / Monitors
We provide a curb-side only collection service.
All items should be left out the night before collection and all items should be left where a vehicle can easily access to remove.
Please do not put your items out any earlier as you could be prosecuted for fly-tipping.
Book a Bulky Waste Collection
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