Customer Influence Committee

Customer Influence Committee Customer Influence Committee

Our Customer Influence Committee (CIC) helps to shape and improve the services we provide.

The Committee has nine members, most of whom are customers. They work alongside our colleagues and our Group Board. The CIC makes sure we stay transparent, accountable, and focused on improving.

As a part of the CIC, our members:

  • Listen and ask thoughtful questions
  • Contribute to open and constructive discussion
  • Respect and acknowledge others’ contributions
  • Share their own views and ideas
  • Promote fairness, respect, equality and diversity
  • Look for ways to build their knowledge and skills

The CIC meet around six times a year.

Join our Committee

Want to help shape services and make sure customer voices are really being heard? We’re looking for enthusiastic people from our communities to join our Customer Influence Committee.

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