Customer Groups & Forums

Customer Groups & Forums Customer Groups & Forums

We put customers at the heart of everything we do. Great services come from listening to feedback, both good and bad, so we’re always looking for new ways to involve you.

Want to help shape policies, improve your neighbourhood, or check how we’re doing as a landlord? There are lots of ways to get involved.

From joining our Scrutiny Panel to becoming a Block or Green Champion, you can play an active role in making a difference. Prefer something flexible? Our Readers’ Panel lets you review our communications and make sure they’re clear and easy to understand.

Customer Influence Committee

Our Customer Influence Committee help shape and improve the services we provide.

Scrutiny Panel

Learn how our Scrutiny Panel holds us and our services accountable.

Resident Champions

Resident Champions help us keep our shared areas in great shape.

Vale Voices

Got a couple of minutes? That’s all you need to have your say with Vale Voices.

Readers Panel

A flexible option for our residents to get involved and have their say.

Your voice matters; join us and help shape the future of our communities.