We look after most aspects of your tenancy, including:
The terms and conditions of your agreement
Succession and tenancy assignment
Mutual exchanges, subletting, and lodgers
Repairs and tenancy support
Every neighbourhood has a Community Coordinator who will visit you within six weeks of moving in. They’ll explain your responsibilities and point you to any extra help you might need.
The type of tenancy you have depends on when you joined us:
Whatever your tenancy type, you have security of tenure, which means you have the right to live peacefully in your home.
In the event that something happens to you, your tenancy can usually be taken over by:
Succession can only happen once during a tenancy.
You can transfer (assign) your tenancy in certain circumstances, such as:
You can also add a partner to your tenancy if they’ve lived with you for more than 12 months. Children can’t be added unless ordered by a court.
Call 0121 748 8100 or visit us at 11 High Street, Castle Vale. We’re here to make managing your tenancy simple and stress-free.